PRIVACY POLICY
Privacy Policy
Last updated: July 2026
This policy explains how ROYALOCK uses information submitted through this website for B2B inquiry, product selection and cooperation communication.
Information We Collect
When you submit an inquiry, we may collect your name, email address, WhatsApp or phone number, country or market, product interest, order plan, customization needs and message content.
How We Use Information
We use this information to understand your sourcing needs, recommend suitable smart lock products, reply by email or WhatsApp, prepare samples, catalogs or quotation direction, and support B2B cooperation discussion.
Information Sharing
We do not sell inquiry information. Information may be used by ROYALOCK and Xiamen Hanzheng Electronics Co., Ltd. team members only for product matching, quotation and cooperation communication.
Website Analytics
We use Google Analytics to understand page visits, traffic sources and website interactions. Analytics may use cookies or similar technologies to help improve website content, product information and the inquiry experience. We do not send inquiry names, email addresses, phone numbers or message content to Google Analytics. You can limit cookies through your browser settings. External WhatsApp, Zalo and social platforms are governed by their own privacy policies.
Data Updates and Deletion
If you want to update or delete inquiry information you shared with us, please contact sales@royalockfactory.com and include the email address used in your inquiry.